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From: doctor@nl2k.edmonton.AB.ca (The Doctor)
Newsgroups: comp.unix.bsd.bsdi.misc
Subject: Re: Has anyone else had trouble with tech support with BSDI?
Date: 31 May 1996 10:01:55 -0600
Organization: NetLine 2000
Lines: 82
Message-ID: <4on55j$r9g@doctor.nl2k.edmonton.ab.ca>
References: <4nc3i0$1sa@news1.goodnet.com> <31AA247D.4270@planetwide.com> <4of3od$8cr@abbott.sandiegoca.ncr.com> <4ole0h$nur@news.bellglobal.com>
NNTP-Posting-Host: doctor.nl2k.edmonton.ab.ca
In article <4ole0h$nur@news.bellglobal.com>,
Roch Pageau <rpageau@inexpress.net> wrote:
>
>Sounds pretty bad guys but in Canada we have to deal with resellers
>and cannot even talk to BSDI tech support. Our reseller tell me that
>after he has helped me boot with the product thats the end of my free
>support.
>You would think that after spending $2700 , they would at least awnser
>our questions on configuration issues that do not function as
>advertised in the installation manual.
>
ONE MAJOR MOMENT!! I order and deal with BSDI U.S.A directly my friend.
Who are you dealing with and WHY the outrageous price?
ONE MAJOR MOMENT!! I order and deal with BSDI U.S.A directly my friend.
Who are you dealing with and WHY the outrageous price?
ONE MAJOR MOMENT!! I order and deal with BSDI U.S.A directly my friend.
Who are you dealing with and WHY the outrageous price?
ONE MAJOR MOMENT!! I order and deal with BSDI U.S.A directly my friend.
Who are you dealing with and WHY the outrageous price?
>
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>carol@news.SanDiegoCA.NCR.COM (Carol Thomas) wrote:
>
>>In article <31AA247D.4270@planetwide.com>,
>>R. Peets <unixfox@planetwide.com> wrote:
>>>hp@doitnow.com wrote:
>>>>
>>>> Has anyone else had trouble with tech support with BSDI?
>>>> We have had one HELL of a time getting call backs.
>>>> 602-668-6778.
>>>> Hutchinson
>>>
>
>>AMEN!!!
>
>>I received rude and incomplete responses. I have been in
>>Unix tech support for NCR and AT&T and couldn't believe the
>>attitude! Also, I was careful to fully document the
>>problems, etc. and still got very rude responses.
>
>>Amen! Amen!
>>>YES.. I have had trouble with them in the past.. Whwn I first got my
>>>BSDI I had trouble getting a REAL answer from a REAL person. They
>>>treated me like I was a lepor. I only got help when I faxed the shit out
>>>of them several times with the same problem over and over. I wound up
>>>getting help thru a 3rd party (right here in this newsgroup). I paid a
>>>little bit extra but at least I got my problems solved.
>>>
>>>In my opinion: BSDI SERVICE SUCKS !
>
>
>>--
>>CRT
>
>
--
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