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Path: euryale.cc.adfa.oz.au!newshost.anu.edu.au!harbinger.cc.monash.edu.au!news.rmit.EDU.AU!news.unimelb.EDU.AU!munnari.OZ.AU!news.hawaii.edu!news.uoregon.edu!arclight.uoregon.edu!usenet.eel.ufl.edu!bofh.dot!tank.news.pipex.net!pipex!usenet1.news.uk.psi.net!uknet!psinntp!psinntp!psinntp!ncrgw2.ncr.com!ncrhub2!rap.SanDiegoCA.NCR.COM!not-for-mail From: carol@news.SanDiegoCA.NCR.COM (Carol Thomas) Newsgroups: comp.unix.bsd.bsdi.misc Subject: Re: Has anyone else had trouble with tech support with BSDI? Date: 28 May 1996 07:48:45 -0700 Organization: AT&T GIS San Diego Lines: 30 Message-ID: <4of3od$8cr@abbott.sandiegoca.ncr.com> References: <4nc3i0$1sa@news1.goodnet.com> <31AA247D.4270@planetwide.com> Reply-To: Carol.Thomas@SanDiegoCA.NCR.COM NNTP-Posting-Host: abbott2.sandiegoca.ncr.com In article <31AA247D.4270@planetwide.com>, R. Peets <unixfox@planetwide.com> wrote: >hp@doitnow.com wrote: >> >> Has anyone else had trouble with tech support with BSDI? >> We have had one HELL of a time getting call backs. >> 602-668-6778. >> Hutchinson > AMEN!!! I received rude and incomplete responses. I have been in Unix tech support for NCR and AT&T and couldn't believe the attitude! Also, I was careful to fully document the problems, etc. and still got very rude responses. Amen! Amen! >YES.. I have had trouble with them in the past.. Whwn I first got my >BSDI I had trouble getting a REAL answer from a REAL person. They >treated me like I was a lepor. I only got help when I faxed the shit out >of them several times with the same problem over and over. I wound up >getting help thru a 3rd party (right here in this newsgroup). I paid a >little bit extra but at least I got my problems solved. > >In my opinion: BSDI SERVICE SUCKS ! -- CRT