*BSD News Article 66880


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From: Terry Lambert <terry@lambert.org>
Newsgroups: comp.os.linux.development.apps,comp.os.linux.development.system,comp.os.linux.x,comp.os.linux.hardware,comp.os.linux.setup,comp.unix.bsd.386bsd.misc,comp.unix.bsd.bsdi.misc,comp.unix.bsd.netbsd.misc,comp.unix.bsd.freebsd.misc
Subject: Re: Why to not buy Matrox Millennium
Date: Wed, 24 Apr 1996 14:20:51 -0700
Organization: Me
Lines: 60
Message-ID: <317E9B33.68E96DEC@lambert.org>
References: <slrn4nlfam.2lm.root@marsgrp.tamu.edu> <4lh1q9$kt@leasion.demon.co.uk> <317D4402.47D3D8C9@anakin.transy.edu> <stephenkDqCqEL.9nA@netcom.com>
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Stephen Knilans wrote:
] 
] In article <317D4402.47D3D8C9@anakin.transy.edu> "Brian L. Naylor"
<jones@anakin.transy.edu> writes:
] >If you're at all concerned with what you're spending your money on,
] >you'll find out what's in the system!  If I can't get a vendor to
] >tell me *exactly* what's in a system, I won't buy it, and I'll go
] >find a vendor with more brains.
]
] I "love" this!  I once bought a system for my office and checked
] out EVERYTHING! Reviews on the DAT drive indicated that it was
] RELIABLE, as many HERE even stated, but it WASN'T!

Reviews are only as good as the reviewer.  If written from a
user perspective, you are typically taking the word of someone
with as little real information as yourself, who likes
something because it works for him.

It is incorrect to assume anything from a positive review; only
negative reviews (it didn't work for him, so it might not work
for you) contain any information.

So all you can make is "don't buy" decisions based on reviews.

Evidence: the reviews on "SOFTRAM" were almost universally
glowing.  We also discovered that some "testing labs"
(intentionally placed in quotation marks) compare untuned
system numbers without software to tuned system number with
software and blame the difference on the software, not the
tuning.  Moral: do not trust their reviews, since their
review process is flawed.  It fails to apply proper scientific
method.


] Warrantees
] weren't honored, though I got little in writing. I DID catch
] discrepancies in the salesperson, of the main system, but he
] apparantly settled them.

[ ... ]

] My point, however, is that even the SALESPEOPLE will
] intentially misquote. This guy claimed I ordered what I
] didn't.  EACH time I found a descrepancy, I had to call
] the MFG and SCO to verify compatibility.  The last change was
] one I was NOT apprised of.

If no one does business with these people, they will go out of
business.

By continuing to do business with them, you reward this
behaviour, and should not be surprised when they continue
to behave that way in expectation of future rewards.


                                        Terry Lambert
                                        terry@lambert.org
---
Any opinions in this posting are my own and not those of my present
or previous employers.