*BSD News Article 66618


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From: stren@netcom.com (Sam Trenholme)
Subject: Re: Historic Opportunity facing Free Unix (was Re: The Lai/Baker paper, benchmarks, and the world of free UNIX)
Message-ID: <strenDq7I86.3Mo@netcom.com>
Organization: NETCOM: Your source of non-stop orgasms
References: <NELSON.96Apr15010553@ns.crynwr.com> <yfgbuktfn1w.fsf@time.cdrom.com> <4l89ov$g5i@river.biddeford.com>
Date: Sun, 21 Apr 1996 09:55:18 GMT
Lines: 41
Sender: stren@netcom21.netcom.com
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>[The general public] also needs to have their hand held; they need support. 
>I can see someone chiming in about News/IRC/other_internet_forum on this,
>this is not support, at least not in the sense most people want. I 
>am fine posting a request for help and then looking for a reply (and
>appreciate it when (if) it comes), but that's not mainstream. People want
>to call a support number, preferably toll-free, and say "It's broke,
>fix it." Thats what they're paying for.

As a point, Microsoft, the dominant maker of software for the "desktop", 
has a technical support number that demands you pull out your credit card 
before you get technical support.

And yet, Microsoft dominates.

Linux will, in the long run, do well for the following reasons:

* It is an open standard

* It is a standard that is expanding in mindshare and market share

* It is a standard which is getting expanded application support

* It is a standard that will, with the "Caldera Office", be appealing to the
  standard business

With 1-900 tech support numbers, people are starting to realise the 
problems with only one player controlling the market.

I do not see the dominance of Microsoft fading today or tomorrow, but, in 
the long term, Microsoft will fade and Linux will become more popular.

I know that I vote for Linux with my wallet-- I have registered all Linux 
software that I can (w/o a Credit card, I can't register Netscpae, alas).
It is my hope that other Linux users who do that same will help Linux 
take over the mainstream market.


-- 
Sam Trenholme  - stren@netcom.com  -  http://www-ucsee.eecs.berkeley.edu/~set 
LINUX! - PGP encrypted mail is preferred - finger me for PGP public key block  
 The opinions in this message are strictly my opinions and not my employer's