*BSD News Article 5146


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Path: sserve!manuel!munnari.oz.au!spool.mu.edu!wupost!cs.utexas.edu!ut-emx!ccwf.cc.utexas.edu
From: furnish@ccwf.cc.utexas.edu (Geoffrey Furnish)
Newsgroups: comp.unix.sysv386,comp.windows.x,comp.os.linux,comp.unix.bsd,comp.os.mach,comp.sys.ibm.pc.misc,comp.sys.ibm.pc.hardware
Subject: Re: Free software and the future of support for Diamond products
Message-ID: <79911@ut-emx.uucp>
Date: 16 Sep 92 23:06:15 GMT
References: <1992Sep13.212239.13844@fcom.cc.utah.edu> <1hnVwv#B7dZHy=captain@broue.rot.qc.ca>
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Followup-To: comp.unix.sysv386
Organization: The University of Texas at Austin, Austin TX
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In article <1hnVwv#B7dZHy=captain@broue.rot.qc.ca> captain@broue.rot.qc.ca (Andrew Webster) writes:
>The reason both ATI and TSENG based boards are so popular is no doubt due
>in part to good tech support, and information availability.
>
>	Andrew Webster		|	Captain@broue.rot.qc.ca
>				|	
>				|	Office: Dataradio Inc.
>				|	Tel:	+1 514 737 0020
>				|	Fax:	+1 514 737 7883

As a point of reference, allow me to say that the
all-time-stupidest-tech-rep I've ever spoken to in my life was
employed by ATI.  Supported their video cards but didn't know what
refresh rate OR resolution were.  Kept me on hold long distance
(international) for 25 minutes (over $30 of my precious little
graduate student salary) only to come back on the line and say he'd
have to call me back.  But never did.

Geoff Furnish