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Newsgroups: comp.unix.bsd.bsdi.misc Path: euryale.cc.adfa.oz.au!newshost.anu.edu.au!harbinger.cc.monash.edu.au!simtel!news.sprintlink.net!cs.utexas.edu!swrinde!sdd.hp.com!hp-pcd!news1.boi.hp.com!dragon From: dragon@boi.hp.com (The Green Dragon) Subject: Re: Shell Menu, and other questions... Sender: news@boi.hp.com (Boise Site News Server) Message-ID: <DF7877.3zu@boi.hp.com> Date: Wed, 20 Sep 1995 10:09:05 GMT Reply-To: dant@hpbs1847.boi.hp.com References: <DE2Eo0.DG4@boi.hp.com> <DEqAty.7J8@boi.hp.com> Nntp-Posting-Host: hpbs1847.boi.hp.com Organization: Hewlett-Packard / Boise, Idaho X-Newsreader: TIN [version 1.2 PL0.9] Lines: 25 Well, I figured I'd be fair here. I did get a chance to call the BSDi Tech support line. The guy knew his stuff and helped me in about 15 minutes with my problem that has taken me a week and no answers. The Tech support was pretty impressive. He told me about the "dig" command (which doesn't exist in HP-UX or Linux that I know of). I found out that my reverse arp wasn't working because MCI still owns our in-addr domain stuff. Also, there were admins before me that edited the DNS stuff manually instead of using config_dns. He was very helpful, and helped me figure out what had been changed so I could fix another problem I was having. I half expected them not to support it since we weren't using config_dns, but they did. That was good. However, I do have some gripes. I work late hours. They leave at 5pm my time, I don't even get in until 4pm and if I call then they won't call back until the following day. Is there an emergency number? or after hour support line? We had to extend our service agreement which cost $500. OUCH!!! It would have been nice if someone responded to my USENET posts so I wouldn't have to pay. All in all, I use it because I have to, but since I am using it, maybe I'll learn to like it. Now it is a chore. Dan T.