*BSD News Article 47051


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From: albert@snowdon.ccs.neu.edu (Albert Cahalan)
Newsgroups: comp.os.linux.networking,comp.os.ms-windows.networking.tcp-ip,comp.unix.bsd.freebsd.misc
Subject: Re: Internet service providing-which OS?
Followup-To: comp.os.linux.networking,comp.os.ms-windows.networking.tcp-ip,comp.unix.bsd.freebsd.misc
Date: 20 Jul 1995 04:07:03 GMT
Organization: Northeastern University, College of Computer Science
Lines: 43
Distribution: world
Message-ID: <ALBERT.95Jul20000703@snowdon.ccs.neu.edu>
References: <3ue5qa$ain@panix.com> <id.VAPL1.0SA@nmti.com> <3uf3kc$d50@gate.sinica.edu.tw>
	<3ufi7b$ju6@dingo.cc.uq.oz.au> <3ukbb9$7ao@gate.sinica.edu.tw>
NNTP-Posting-Host: snowdon.ccs.neu.edu
In-reply-to: ywliu@beta.wsl.sinica.edu.tw's message of 20 Jul 1995 01:26:01 GMT

>>>>> "y" ==   <ywliu@beta.wsl.sinica.edu.tw> writes:

y> Our company (an ISP) set up a (somewhat experimental) Linux 1.2.5 box
y> as a 6-line PPP server - it crashes about every two days, the uptime
y> is seldom longer than 1 week.  Like a time bomb.  We are planning to
y> move to FreeBSD.  And if FreeBSD is still not stable enough, we
y> will eventually move to BSD/OS.

y> Check for hardware failure ? Geee, I don't know. A Boca 16port serial card.
y> I have no way to find out how it can be wrong. Probably a hardware failure.
y> But, IMHO, PPPD and kernel panic (we got a lot of PPPD panic; this may be
y> the probelm of PPPD or kernel) may very well a software issue. What do you
y> think ?

y> What happened to me was: now matter what other people say how stable Linux
y> it is, I never got my luck.  So, should I believe what I saw and got , or

First, I think early 1.2.x kernels had ppp trouble - try 1.2.10+.
Second, you can get very good support, and I don't mean just the net.
Most CD-ROM vendors offer a support contract and there are also
900-numbers.  You do get what you pay - but there are options.
Do not expect to grab Slackware off the net and get a commercial
system.  There are distributers that specialize in commercial support.

Examples:
info@wgs.com           annual support contract, update subscription, CD
info@sru.com           $70 CD w/30 days support, 1 year contract $600
linux@fintronic.com    Pre-configured hardware
info@yggdrasil.com     CD and good support
bass@silkroad.com      Large system support - Fortune 500, DOD, US Gov
support@InfoMagic.com  Tech support, remote SA, networking help, setup
kraft@gac.edu          Admin, networking, programming, non-Linux integration
fanlu@informix.com     Admin, install, program, networking to HP-UX/SCO/SunOS
davep@nanosoft.com     General Unix consulting, Linux install/porting/support

For commercial use most people recommend Redhat or Yggdrasil Linux.
Caldera will soon be excellent - it is Redhat + a Netware client and
special desktop.  I couldn't find the advertizement, but Cygnus
has a very good reputation for support.
--

Albert Cahalan
albert@ccs.neu.edu