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From: grante@reddwarf.rosemount.com (Grant Edwards)
Subject: Re: Linux thoroughly insulted by Infoworld!
Message-ID: <1995Jan21.215418.7742@rosevax.rosemount.com>
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References: <950116203411@lambada> <1995Jan18.214037.6088@cs.cornell.edu> <3fk4hi$iu8@solaris.cc.vt.edu>
Date: Sat, 21 Jan 1995 21:54:18 GMT
Lines: 45
matthew c. mead (mmead@goof.com) wrote:
: Catch a clue. You're in school, you have the time to play around with
: it all you want. If you'd ever been in industry, you would know the need for
: product support. Can you call Linus and say, "My serial port isn't working
: right. What do I do?"
Yes. But you'd be better off talking to the guy who wrote the driver
(that's what I did).
: Can you call up Sun, or BSDI and do the same? Yes.
BwaHaHaHa! Good one! Of course you can call them up and say "X." And
they tell you "Sorry, mate. That's life."
Even if you do pay for support from Sun, all it gets you is the
privlege of being ignored. Sun serial ports have been broken for
YEARS! The hardware flow control has NEVER worked right. Sun knows
about it, and doesn't give a shit. I needed to support half duplex
communications. There's no way I can do it with Solaris. Sun isn't
going to pay any attention to me, and they sure ain't handing out the
source code so I can fix it myself. Under Linux, I fixed up the
driver in one afternoon and was on my way (after posting my changes, I
received e-mail from the author of the device driver, and we exchanged
mail about half duplex communications). Try THAT with Solaris.
I'd have been rotting in hell for a hundred years before I ever got
support for half duplex communications out of Sun!
: Mission-critical applications need to have a supported OS. And for
: industry, on the net, donated help is not an option.
I work in industry, and donated help via the net is _way_ better than
no help at all -- which is what you generally get from commercial
software houses.
BTW: you can get commercial support for Linux if that's what you want.
--
Grant Edwards | Microsoft isn't the | Yow! LBJ, LBJ, how many
Rosemount Inc. | answer. Microsoft | JOKES did you tell today??!
| is the question, and |
grante@rosemount.com | the answer is no. |