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Xref: sserve comp.os.386bsd.misc:4939 comp.os.linux.misc:33657 comp.os.os2.advocacy:74905 Path: sserve!newshost.anu.edu.au!harbinger.cc.monash.edu.au!msunews!uwm.edu!vixen.cso.uiuc.edu!howland.reston.ans.net!news.cac.psu.edu!news.pop.psu.edu!hudson.lm.com!ivory.lm.com!not-for-mail From: peterb@telerama.lm.com (Peter Berger) Newsgroups: comp.os.386bsd.misc,comp.os.linux.misc,comp.os.os2.advocacy Subject: Re: Linux thoroughly insulted by Infoworld! Date: 20 Jan 1995 01:29:45 -0500 Organization: Telerama Public Access Internet, Pittsburgh, PA USA Lines: 46 Message-ID: <3fnl8p$4qi@ivory.lm.com> References: <950116203411@lambada> <1995Jan18.214037.6088@cs.cornell.edu> <3fk4hi$iu8@solaris.cc.vt.edu> <3fn47i$19k@oscar.agcs.com> NNTP-Posting-Host: ivory.lm.com In article <3fn47i$19k@oscar.agcs.com>, Wallace Roberts <robertsw@agcs.com> wrote: >>If you'd ever been in industry, you would know the need for >>product support. > >"product support?" is that a euphemism for "i'm a fum-duck who can't >figure it out?" No, Mr. Super Kernel Hacker Sir, it's a euphemism for "My company will be bankrupt when all our customers leave us if this problem isn't fixed RIGHT NOW." It's a euphemism for "I don't have time to fix it." It's a euphemism for "I'm not some fum-duck who spends all his time posting stupid crap to LoseNet using moronic words like 'fum-duck'". >>Can you call Linus and say, "My serial port isn't working >>right. What do I do?" No. > >...but i can *read*, for pete's sake. or can't you? do you call up tech >support the first time a problem comes up? good luck as you're put on >indefinite hold... on your dime. >been there, done that, ain't *never* goin' back. Maybe you're just not smart enough to pick the right companies. >>Can you call up Sun, or BSDI and do the same? Yes. >whatever you're smoking, i want some. it must be d%mn good. BSDI support is superb. That's all that needs to be said. Just because you've picked losers in the past doesn't mean that all commercial OS's have no value. >>Mission-critical applications need to have a supported OS. And for >>industry, on the net, donated help is not an option. > >now *you're* the one who obviously needs to "catch a clue" as you put it. >read the last 2 issues of _linux journal_: both contain articles about >virginia power using linux in a variety of "mission critical" ways. The woe betide the energy consumers of Virginia. -- ...................................................................... Peter G. Berger, Esq. Telerama Public Access Internet, Pittsburgh Internet: peterb@telerama.lm.com Phone: 412/481-3505 Fax: 412/481-8568 http://www.lm.com/~peterb