*BSD News Article 40785


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Newsgroups: comp.os.386bsd.misc
Path: sserve!newshost.anu.edu.au!munnari.oz.au!constellation!convex!insosf1.infonet.net!news-feed-1.peachnet.edu!gatech!howland.reston.ans.net!news.sprintlink.net!news.indirect.com!wes
From: wes@indirect.com (Barnacle Wes)
Subject: Re: BSD CD-ROM : Walnet Creek or Infomagic ?
Message-ID: <D2BwD3.KDG@indirect.com>
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Organization: the briney, briney deep
Date: Fri, 13 Jan 1995 05:24:38 GMT
References: <3e8t0q$gnp@vishnu.jussieu.fr> <3edhq6$f44@epiwrl.entropic.com> <3edpog$ost@agate.berkeley.edu> <D25vC5.B1n@rainbow.cse.nau.edu> <3f00c9$d6v@agate.berkeley.edu>
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Jordan K. Hubbard (jkh@violet.berkeley.edu) wrote:
: Ahahahahahahahahaha..  Do you think anybody actually READS that?  Heck
: no, they call the number printed numerous times on the insert and backliner
: (or, if they're smart, they finger info@cdrom.com and get the free 800
: number! :-) and demand tech support all the time!

: And we answer the calls because even though we claim not to give tech
: support and so hopefully discourage most of the ravening masses from calling
: us, we do give tech support.  If we can possibly help a customer resolve a
: problem, we do.  Any of the many thousands of FreeBSD or Linux people who've
: called here can attest to this!

Oh, Jordan, that wasn't thousands of users, that was just me hitting my
speed-dial!  ;^)  Actually, I've never tried to call WC - posting here
is faster and I don't have to listen to somebody else's muzak-hold.

: As to whether or not we can continute to do this at this level, I can't
: say.  We're doing it now and we're hiring more people to help do it.

: Would you pay more for a fully supported product?  What would you pay?
: Just asking.. :-)

$39.95?  Or so?  ;^)

	Wes Peters