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Xref: sserve comp.unix.aix:48517 comp.unix.bsd:15486 comp.unix.pc-clone.32bit:7648 comp.unix.solaris:27924 comp.unix.unixware:14889 Path: sserve!newshost.anu.edu.au!harbinger.cc.monash.edu.au!msunews!agate!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!news.bu.edu!olivea!koriel!newsworthy.West.Sun.COM!abyss.West.Sun.COM!nike!sherif From: sherif@nike.West.Sun.COM (K. M. Sherif) Newsgroups: comp.unix.aix,comp.unix.bsd,comp.unix.pc-clone.32bit,comp.unix.solaris,comp.unix.unixware Subject: Re: Unix for PC Date: 8 Dec 1994 15:49:22 GMT Organization: SunSoft, Los Angeles Lines: 35 Distribution: inet Message-ID: <3c79u2$ng6@abyss.West.Sun.COM> References: <3bvmo1$hgr@cascade.pnw.net> <D0Ex7E.2nv@ssbunews.ih.att.com> <3c4rhh$54a@bantu.provo.novell.com> <D0Gy4D.FL7@telly.on.ca> NNTP-Posting-Host: nike.west.sun.com In article <D0Gy4D.FL7@telly.on.ca> evan@telly.on.ca (Evan Leibovitch) writes: >In article <3c4rhh$54a@bantu.provo.novell.com>, > Darren R. Davis <darrend@bikini.USG.Sandy.Novell.COM> wrote: > >[ I'll skip down to the part where I'm dragged in :-) ] > >>|> Sales / Support: >>|> UNIXware is distributed via resellers, where SOlaris is sold >>|> directly by SunSOft. I suspect better support is facilitated >>|> via the direct route. Our experience with Solairs support has >>|> been goo(but not great). > >>I believe one of the VARs such as Evan can answer how resellers are better >>suited to handle you than direct route. > ... >SunSoft, shunned VARs and sold direct. This approach worked fine >for those who knew what they were doing. But most end-users, the kind >who don't even know what a Unix is, let alone that their vertical app >is running on it, never heard of Dell Unix. Their exposure to Unix was >*exclusively* through the VAR channel, which to date has been the >main path for SCO to go. Solaris and Novell alike would love to have >SCO's market share in this corner of the world -- study carefully how >they got there. Hint: SCO doesn't sell direct. There seems to be a misconception here that SunSoft is averse to VARs and resellers. People seem to be forgetting that one of the reasons taht SunSoft purchased Interactive's x86 Unix division is the strong VAR and reseller network that Interactive had. Most of these resellers and VARs are/will be carrying Solaris 2.x also. In addition new VARs are being enlisted and many of the SPARC side system integrators also carry Solaris x86. Sherif