*BSD News Article 34677


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Path: sserve!newshost.anu.edu.au!harbinger.cc.monash.edu.au!bunyip.cc.uq.oz.au!munnari.oz.au!spool.mu.edu!sgiblab!idiom.berkeley.ca.us!idiom!jason
From: jason@idiom.berkeley.ca.us (Jason Venner)
Newsgroups: comp.os.linux.misc,comp.sys.ibm.pc.hardware.systems,comp.os.386bsd.misc
Subject: Re: Any Royal users out there?
Date: 20 Aug 1994 20:03:50 GMT
Organization: Idiom Consulting / Berkeley, CA  USA
Lines: 15
Message-ID: <JASON.94Aug20130352@idiom.berkeley.ca.us>
References: <Cut7Ds.92A@ucdavis.edu> <1994Aug20.181253.4796@midway.uchicago.edu>
NNTP-Posting-Host: idiom.berkeley.ca.us
In-reply-to: lair@kimbark.uchicago.edu's message of Sat, 20 Aug 1994 18:12:53 GMT


I bought a system from royal. The first 30 days of support were quick.

My hard disk when bad and I sent it to them on Jun 20th. I still haven't gotten
it back.  It is nearly impossible to get through to the tech support.
In fact I spent three weeks trying to find out where my drive was at one point.

I have another problem with my Motherboard, but I don't think I will have 
them fix it - even through the MB is under waranttee, I can't be without my
computer for as long as it takes them to fix the MB.

I will NEVER buy from them again.

[I finally replaced the mouse they sent me with a logitec mousman to get 
the mouse to work under linux]