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Xref: sserve comp.os.linux.misc:22257 comp.sys.ibm.pc.hardware.systems:5019 comp.os.386bsd.misc:3306 Path: sserve!newshost.anu.edu.au!munnari.oz.au!spool.mu.edu!howland.reston.ans.net!swrinde!elroy.jpl.nasa.gov!netline-fddi.jpl.nasa.gov!nntp-server.caltech.edu!uranium From: uranium@chop.ugcs.caltech.edu (Cuisinart) Newsgroups: comp.os.linux.misc,comp.sys.ibm.pc.hardware.systems,comp.os.386bsd.misc Subject: Re: Any Royal users out there? Date: 20 Aug 1994 09:41:20 GMT Organization: California Institute of Technology, Pasadena Lines: 55 Message-ID: <334j40$hen@gap.cco.caltech.edu> References: <Cut7Ds.92A@ucdavis.edu> NNTP-Posting-Host: chop.ugcs.caltech.edu X-Newsreader: NN version 6.5.0 #14 (NOV) broadley@ucdmath.ucdavis.edu (Bill Broadley) writes: >Anyone have some feed back on royal? >Especially if it's a SCSI-II machine using the NCR controller. >I got a quote for: >p5-60, 16 Mb ram, 520 Mb SCSI-II + NCR, #9 964 pro 2 MB, 17" mag .26" $2870 >Sounds like a great unix box ;-) If the NCR scsi works. I'm mainly >worried about the motherboard not having the NCR bios on board. >Thanks for any input. >-- >Bill Broadley Broadley@math.ucdavis.edu If you are referring to Royal in City Of Industry CA, then DON'T BUY FROM THEM! I did about a month ago, and they SUCK. Examples: Non-parity RAM (without telling me) at parity prices. When I complained by phone, they said to come in--that there would be no problem replacing my non-parity RAM with parity RAM. I drove the 45 minutes out there, only to find that they don't even carry parity RAM. They told me (before I bought) that my motherboard would have 6 72-pin RAM slots. It has 4. They then said, "Sorry--our mistake. There is no P5-90 motherboard with 6 slots. I can't yet run XF86 because my mouse doesn't work. I called up to bitch (got switched around a bit, and occasionally hung up on), and was told, "OK, we'll UPS you a new one." Surprise--I had one the very next day...very impressive. It has exactly the same malfunction. Perhaps it's a problem elsewhere (unlikely--even in DOS, with its own driver, it malfs) or perhaps it's just cheap junk. I call tech support every day, and if I'm LUCKY I get to leave a message. They ask for day+evening phone numbers, then call back maybe once a day. If the phone's busy (their claim, though it virtually never is) then tough luck. Oh--and the mouse came with a notice: "Send us back the original mouse within 14 days, or forfeit all warrantee priveleges forever." It turns out I can voucher the shipping fees, if I want to go to the trouble of sending them another letter, but I had to ask. They don't even give disks for the software they load. They do an install an _partial_ setuyp (so you don't know how much is done) then give you badly translated instructions on how to make DOS + windows disks. Oh, and it's $80 for manuals (I bought mine at the campus bookstore...was hard pressed to spend $60 without buying extra software). You might want to look into Maximus--they looked pretty decent pricewise last time I looked in MicroTimes. -Eric Uhrhane uranium@ugcs.caltech.edu ... The Psblurtex is an 18-inch long anaconda that hides in the gentlemen's outfitting departments of Amazonian stores and is often bought by mistake since its colors are those of the London Reform Club. Once tied around its victim's neck, it strangles him gently and then claims the insurance before running off to Germany where it lives in hiding. -- Mike Harding, "The Armchair Anarchist's Almanac"