*BSD News Article 28533


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Newsgroups: comp.os.386bsd.questions
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From: tweten@wilbur.nas.nasa.gov (Dave Tweten)
Subject: Texel CD-ROM Problem, and Solution
Message-ID: <CMLEEs.1tI@nas.nasa.gov>
Sender: news@nas.nasa.gov (News Administrator)
Nntp-Posting-Host: wilbur.nas.nasa.gov
Organization: NAS Systems Division, NASA Ames
Date: Sun, 13 Mar 1994 07:35:16 GMT
Lines: 37

A couple of weeks ago, someone sent a question to this list asking about
device timeouts while copying the FreeBSD CD-ROM from his Texel drive to a
SCSI hard disk.  Since I was in the midst of investigating a similar problem,
I responded to him directly and promised to post my eventual results.  The
problem is now permanently solved, so it's time to post.

Both the original poster and I had Texel 3024 drives (his was the 5024 - the
external version).  It seems both of our drives were at firmware release level
1.09.  The drive would begin the copy (in my case, of the filesys/usr/src
tree), and soon go permanently busy.  It would also grab the SCSI bus,
resulting in the device timeouts for the other devices on the bus.  In fact, a
SCSI bus reset was not enough to get it to let go.  Only power cycling it
would return the Texel to normal.  It was okay if it was the only active
device on its SCSI bus, so CD browsing would work, and I was even able to copy
data from the CD to another synchronous SCSI device, a QIC tape, with no
trouble.  It seemed that asynchronous SCSI activity on the bus was required to
trigger the problem and that the faster the asynchronous device the sooner the
problem would show up.

The initial solution to the problem to move the Texel to a SCSI bus with no
asynchronous mode devices.  I also called Texel (now Plextor, or something
like that).  They said that firmware version 1.09 couldn't handle
multiprogramming operating systems, and that version 1.13 was required.  It
cost my credit card $12 plus shipping, tax, etc.  A couple of days ago, the
new ROM arrived, along with several pages of installation instructions and a
replacement stick-on dust cover.

The bottom line is it worked.  Today, I test-configured my machine so the
Texel was back on the bus with the asynchronous mode devices, and successfully
copied the filesys/usr/src tree from the FreeBSD CD to an asynchronous mode
disk.  For those who are interested, Texel technical support can be reached at
408-980-1838.
-- 
---------------------------------------------------------------------------
Dave Tweten						tweten@nas.nasa.gov
NASA Ames Research Center, M/S 258-5			     (415) 604-4416
Moffett Field, CA  94035-1000				FAX: (415) 604-4377