*BSD News Article 25173


Return to BSD News archive

Xref: sserve comp.unix.misc:10601 comp.unix.pc-clone.32bit:5191 comp.unix.bsd:13131 comp.windows.x.i386unix:5946 biz.sco.general:9528
Path: sserve!newshost.anu.edu.au!munnari.oz.au!news.Hawaii.Edu!ames!haven.umd.edu!news.umbc.edu!europa.eng.gtefsd.com!MathWorks.Com!uhog.mit.edu!news.mtholyoke.edu!jbotz
From: jbotz@mtholyoke.edu (Jurgen Botz)
Newsgroups: comp.unix.misc,comp.unix.pc-clone.32bit,comp.unix.bsd,comp.windows.x.i386unix,biz.sco.general
Subject: Re: SCO market share
Date: 20 Dec 1993 18:32:49 GMT
Organization: Mount Holyoke College
Lines: 23
Message-ID: <2f4r4h$kki@slab.mtholyoke.edu>
References: <2efuku$4vj@rhombus.cs.jhu.edu> <9312160932.aa05151@fags.stonewall.demon.co.uk> <WAYNE.93Dec17083053@backbone.uucp> <1993Dec19.183412.33@compu.com>
NNTP-Posting-Host: orixa.mtholyoke.edu

In article <1993Dec19.183412.33@compu.com>,
Fred Rump from home <fr@compu.com> wrote:
>Someone already mentioned it.  There must be some teeth to such an
>arrangement.  What if I don't get what I expect?  What happens if I lose
>substantial profits and endanger my business?  Real support has an implied
>redress for these things.  'Someone' can be sued for damages.
>
>Obviously the reseller of a $35,000 software package guarantees his software 
>to work on whatever basis he sells it on.  The dollars expect it and get it.

Uh, please give an example of a software vendor who guarantees that
their package will work to the level of reimbursing you for business
lost/costs due to the package not working.  This is not a rhetorical
question... I'm interested.  I didn't believe that this was practiced
in the industry, but I'm ready to be told that I'm wrong.

Of course if I'm right, then there's a business opportunity here for
someone, but this is really *insurance* business more than it is
software business, and insurance business is very risky.
-- 
Jurgen Botz, jbotz@mtholyoke.edu | ``Accountability is the price of openness''
South Hadley, MA, USA            | - Daniel Geer