*BSD News Article 25171


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From: jbotz@mtholyoke.edu (Jurgen Botz)
Newsgroups: comp.unix.misc,comp.unix.pc-clone.32bit,comp.unix.bsd,comp.windows.x.i386unix,biz.sco.general
Subject: Re: SCO market share
Date: 20 Dec 1993 18:20:16 GMT
Organization: Mount Holyoke College
Lines: 26
Message-ID: <2f4qd0$k9f@slab.mtholyoke.edu>
References: <1993Dec11.012449.99@kf8nh.wariat.org> <2ec989$knu@vanbc.wimsey.com> <2efuku$4vj@rhombus.cs.jhu.edu> <9312142221.aa02201@fags.stonewall.demon.co.uk>
NNTP-Posting-Host: orixa.mtholyoke.edu

In article <9312142221.aa02201@fags.stonewall.demon.co.uk>,
Nigel Whitfield <nigel@stonewall.demon.co.uk> wrote:
>Well, as the editor of a computer magazine, I wouldn't begin to
>consider producing the magazine on a non-commercial platform. There is
>great free software out there, but if anything goes wrong at a
>critical moment, I have to know that I can ring someone up and get
>them to sort it out.

You can purchase commercial support for free operating systems from
a number of consulting companies, and often it is higher quality
than the typical Vendor support (when was the last time that a bug
report to DEC or IBM actually resulted in a fix within a reasonable
amount of time for you?)

>Ultimately, in a situation like that, the economics work in favour of
>the commercial solutions.

I wouldn't be so sure of that... especially for large consumers
(i.e. big corporations) free operating systems to which they have easy
access to the source may turn out to be cost-effective to support and
more reliable in the long run.  Time will tell, but so far the signs
are good.
-- 
Jurgen Botz, jbotz@mtholyoke.edu | ``Accountability is the price of openness''
South Hadley, MA, USA            | - Daniel Geer