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Xref: sserve comp.unix.misc:10541 comp.unix.pc-clone.32bit:5153 comp.unix.bsd:13097 comp.windows.x.i386unix:5862 biz.sco.general:9399 Newsgroups: comp.unix.misc,comp.unix.pc-clone.32bit,comp.unix.bsd,comp.windows.x.i386unix,biz.sco.general Path: sserve!newshost.anu.edu.au!munnari.oz.au!news.Hawaii.Edu!ames!agate!howland.reston.ans.net!usenet.ins.cwru.edu!news.csuohio.edu!knuth.cba.csuohio.edu!thx1139 From: thx1139@knuth.cba.csuohio.edu (tim werner) Subject: Re: SCO market share Message-ID: <1993Dec16.141138.17060@news.csuohio.edu> Sender: news@news.csuohio.edu (USENET News System) Organization: Cleveland State University, Cleveland, Ohio References: <9312142221.aa02201@fags.stonewall.demon.co.uk> <1993Dec15.015758.17502@news.csuohio.edu> <9312160932.aa05151@fags.stonewall.demon.co.uk> Date: Thu, 16 Dec 1993 14:11:38 GMT Lines: 18 In article <9312160932.aa05151@fags.stonewall.demon.co.uk> nigel@stonewall.demon.co.uk (Nigel Whitfield) writes: >In article <1993Dec15.015758.17502@news.csuohio.edu> thx1139@babbage.cba.csuohio.edu (tim werner) writes: >> >>At least when you have the source there's a chance you, or someone on >>the net, can figure it out. > >I'm the editor of a magazine. Not a C programmer. Whatever platform >we're using, I want the operating system to work and not fall over at >a time when a couple of hours delay will cost us thousands of pounds. I can only repeat that paying someone for a support contract does not guarantee that they will solve your problem when you call them. I'm not saying that support is a waste of money, just that it's no guarantee. Some companies have better support than others, but they all have human beings working there. Just because you are paying them doesn't mean Superman will answer the phone and come flying over to save you. We have had problems that simply *never* got fixed.