Date: 1 Feb 1996 12:45:24 CST Path: euryale.cc.adfa.oz.au!newshost.anu.edu.au!harbinger.cc.monash.edu.au!news.mel.connect.com.au!munnari.OZ.AU!news.hawaii.edu!ames!usenet.kornet.nm.kr!xpat.postech.ac.kr!news.kreonet.re.kr!usenet.seri.re.kr!news.dacom.co.kr!newsrelay.netins.net!news.acsnet.com!gw2kbbs.com!Sterlinc Newsgroups: comp.unix.bsd.freebsd.misc From: Sterlinc@gw2kbbs.com (Sterlinc) Message-ID: <82319672853036@kevsbbs.gw2kbbs.com> Organization: Gateway 2000 Online Information Network Subject: Gateway & Overdrives Lines: 52 * Crossposted from: Adaptec To anyone considering the purchase of a Gateway 2000 computer: Be warned not to believe any guarantee that Gateway offers, or consider purchasing a system because of a guarantee. Some of us with Gateways that used the Micronics motherboards have found out that Gateways gaurantee of Pentium Overdrive compatability is useless, and that Gateway is refusing to even discuss making good on the guarantee. Apparently they just want the problem to go away quietly. Too bad for them. I don't remain quiet when I'm cheated. I purchased a system with upgradability in mind, and Gateway heavily advertised their systems upgradability to the point of *guaranteeing* Pentium Overdrive capability. Now it seems that Gateways idea of "capability" means the chip will fit in the socket, not that it will actually function. The camel was already overloaded due to Gateways lack of technical support. Lacking for anybody who doesn't want to spend several hours on the phone just waiting for a tech support person to say "I don't know, let me put you on hold and find someone who might", at least. The complete abdication of responsibility for insuring their own, and at the time much touted, gaurantee has broken the camels back. If anyone else is in the same position, I urge you to make it your hobby to warn people about Gateway. Given that I will never buy another Gateway I can't, in good conscience, just accept the loss without telling everyone I meet. I'm certainly not going to suggest to the people who sign my paychecks that they should continue buying from Gateway. It's sad to see what was an excellent company acheive the same reputation as an Amdek or Packard Bell. It's even sadder to see an entire marketing realm going down the drain. More and more mail order companies are losing any edge they had over your local electronics superstore. Dnison Penndragon Majornet: Iostorm@ODS Internet: dpdragon@execpc.com Fidonet: woof woof woof woof So the maples formed a union, and demanded equal rights. The oaks are just too greedy, we will make them give us light. Now there's no more oak oppression, for they passed a noble law, And the trees are all kept equal, by hatchet, axe, and saw. .. All turtle thoughts are of turtle. ___ Blue Wave/DOS v2.21