*BSD News Article 60977


Date: 1 Feb 1996 12:45:24 CST
Path: euryale.cc.adfa.oz.au!newshost.anu.edu.au!harbinger.cc.monash.edu.au!news.mel.connect.com.au!munnari.OZ.AU!news.hawaii.edu!ames!usenet.kornet.nm.kr!xpat.postech.ac.kr!news.kreonet.re.kr!usenet.seri.re.kr!news.dacom.co.kr!newsrelay.netins.net!news.acsnet.com!gw2kbbs.com!Sterlinc
Newsgroups: comp.unix.bsd.freebsd.misc
From: Sterlinc@gw2kbbs.com (Sterlinc)
Message-ID: <82319672853036@kevsbbs.gw2kbbs.com>
Organization: Gateway 2000 Online Information Network
Subject: Gateway & Overdrives
Lines: 52


 * Crossposted from: Adaptec

To anyone considering the purchase of a Gateway 2000 computer:

Be warned not to believe any guarantee that Gateway offers, or consider
purchasing a system because of a guarantee.

Some of us with Gateways that used the Micronics motherboards have found
out that Gateways gaurantee of Pentium Overdrive compatability is
useless, and that Gateway is refusing to even discuss making good on the
guarantee.  Apparently they just want the problem to go away quietly.

Too bad for them.  I don't remain quiet when I'm cheated.  I purchased a
system with upgradability in mind, and Gateway heavily advertised their
systems upgradability to the point of *guaranteeing* Pentium Overdrive
capability.  Now it seems that Gateways idea of "capability" means the
chip will fit in the socket, not that it will actually function.

The camel was already overloaded due to Gateways lack of technical
support.  Lacking for anybody who doesn't want to spend several hours on
the phone just waiting for a tech support person to say "I don't know,
let me put you on hold and find someone who might", at least.

The complete abdication of responsibility for insuring their own, and at
the time much touted, gaurantee has broken the camels back.

If anyone else is in the same position, I urge you to make it your hobby
to warn people about Gateway.  Given that I will never buy another
Gateway I can't, in good conscience, just accept the loss without
telling everyone I meet.  I'm certainly not going to suggest to the
people who sign my paychecks that they should continue buying from
Gateway.

It's sad to see what was an excellent company acheive the same
reputation as an Amdek or Packard Bell.  It's even sadder to see an
entire marketing realm going down the drain.  More and more mail order
companies are losing any edge they had over your local electronics
superstore.

Dnison Penndragon
Majornet: Iostorm@ODS
Internet: dpdragon@execpc.com
 Fidonet: woof woof woof woof

So the maples formed a union, and demanded equal rights.
The oaks are just too greedy, we will make them give us light.
Now there's no more oak oppression, for they passed a noble law,
And the trees are all kept equal, by hatchet, axe, and saw.

.. All turtle thoughts are of turtle.
___ Blue Wave/DOS v2.21